THG celebrates diversity and is committed to creating an inclusive environment for all team members. The ideal candidate for this position A keen sense of being proactive, responsive and caring | Strong communication skills | Hospitality or customer service experience highly preferred | Proficiency in Microsoft Office | High School Diploma or GED required Maintain a high level of guest service and hospitality | Provide a positive and seamless arrival and departure experience | Promptly and effectively field guest concerns or issues | Interact with guests with a high level of professionalism, tact and diplomacy
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